When a package is dropped off at your organization, what happens next?
With package tracking software, you can automate your mailroom processes to continue the chain of custody from package drop off until it is delivered to the intended recipient. To use package tracking software for digital mailroom automation, follow these simple steps:
- Download the app
- Receive a delivery
- Start scanning
- Recipient signs for package
- Report chain of custody to the cloud
Let’s say FedEx delivers a package to the mailroom. With package tracking software, the mailroom employee scans it and receives it in the system. Package tracking software will notify the recipient that they have a package to pick up. Once they pick up and digitally sign for the package, the system automatically logs the date and time of the signature for future reporting.
Three Reasons to Implement Inbound Package Tracking Software for Digital Mailroom Automation
Package tracking software saves time, provides greater visibility and offers mobile app functionality with real-time reporting.
1. Reduce Lost Packages
Track the chain of custody and proof of delivery once the package hits your office. Delivery services often do this up until the package is delivered, but without software to manage inbound packages, once it gets to your office, the package is in a bit of an abyss. Lost packages are a huge headache for any office. With software in place to track who has a package, packages won’t get lost anymore. No more discrepancies in where the package is, no more finger-pointing. Everything is tracked and you're able to provide better customer service.
2. Support the Mobile Workforce
Real-time, paperless data tells recipients when their packages are available, and they know that when the package is picked up, it will be tracked. If it takes Robert three days to come into the office, he can be assured where his package is and that if anyone else takes it, their signature will be recorded.
3. Streamline Delivery to Save Personnel Costs
Package tracking software takes the manual processes out of the mailroom. They also provide automation to decrease human error and ensure accuracy, efficiency and productivity, all while eliminating extra time spent searching for packages.
Loffler proudly offers Qtrak, a package tracking software from FP Mailing Solutions.
QTrak is a package tracking software that allows for monitoring the status of packages from the moment they enter an organization until they reach their intended recipient. QTrak is easy to use because it turns any mobile device into a high-speed scanner to digitize and automate package-tracking information to a secure cloud database in real time. The cloud database securely stores the recipient and package data for access anywhere at any time. Generate reports to show how many packages are coming through your facility and who is receiving them.
QTrak records the entire life cycle of a package to cover the full chain of custody, improve internal accountability and ensure the package reaches the correct destination. Qtrak is perfect for colleges and universities, collaborative workspaces, property managers, hotels, conference centers, mailrooms and package receiving areas.
Loffler can help you determine if Qtrak would be a good fit for your current mail processes with a mail process review:
Loffler Companies is the largest privately owned business technology and services organization in the Upper Midwest. We are dedicated to providing innovative solutions and managed services to drive business for organizations of all sizes. Our offerings include IT Professional and Managed Services, Multi-Functional Copiers and Printers, Managed Print Services, Unified Communications, Software and Workflow Technologies, and Onsite People-Based Services.
